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Privacy Policy
Last Updated: 03 September 2026
1. Introduction
Welcome to Tanunix OPC Private Limited (“we”, “our”, or “us”). We provide digital services including Facebook Page setup and automation, website development, digital strategy, and custom software solutions.
This Privacy Policy explains how we collect, use, store, and protect information when you communicate with us through our website, Facebook Page, Messenger, or other services.
By using our services or communicating with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number, if provided
- Service you are interested in
- Booking or appointment information
- Messages and information you send to us through Facebook Messenger
- Business or project requirements that you provide to us
We may also receive information from platforms such as Facebook/Meta when you interact with our Facebook Page or Messenger service, subject to the permissions and policies applicable to those platforms.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and messages
- Provide information about our services
- Process and manage service bookings
- Schedule appointments or consultations
- Contact you regarding your requested service
- Provide and improve our services
- Maintain customer and booking records
- Prevent abuse, fraud, or unauthorized activity
- Comply with applicable legal requirements
We do not use your information for purposes unrelated to providing or managing our services without an appropriate legal basis or your consent where required.
4. Facebook and Messenger
If you communicate with us through Facebook Messenger, we may process information provided through that interaction to respond to your messages and provide our services.
Our use of information received through Meta platforms is subject to applicable Meta policies and permissions.
We do not ask customers to provide passwords, payment card numbers, or other unnecessary sensitive credentials through Messenger.
5. Google Calendar
When you confirm a booking, we may use Google Calendar to schedule and manage the booking.
Information necessary for the appointment, such as your name, email address, requested service, and appointment details, may be included in the calendar event.
6. Information Sharing
We may use trusted service providers and technology platforms to operate our services, such as hosting providers, communication platforms, automation platforms, and calendar services.
We only share information where reasonably necessary to provide, operate, secure, or improve our services, or where required by law.
We do not sell your personal information.
7. Data Retention
We retain customer information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is used.
To make a request, contact us using the contact information below.
10. Data Deletion
If you would like us to delete personal information that we hold about you, please contact us at:
Email: [Your Contact Email]
Please include enough information for us to identify your request.
Where information must be retained to comply with legal obligations or resolve legitimate business matters, we may retain the necessary information for the required period.
11. Children’s Privacy
Our services are not intentionally directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Tanunix OPC Private Limited
Website: https://www.tanunix.in
Email: info@tanunix.in